Effective Date: December 27, 2024

Welcome to Rejuvenation Self Care! These Terms of Service (“Terms”) govern your use of our website, rejuvenationselfcare.life, and the purchase of products through our platform. By accessing or using our website, you agree to these Terms. If you do not agree, please refrain from using our services.

1. About Us

Rejuvenation Self Care offers a curated selection of designer fragrances, handmade artisan soaps, and other self-care products. While our designer fragrances and self-care items are fulfilled through trusted third-party suppliers, our artisan soaps are handmade with care and directly shipped from us.

By purchasing from our website, you acknowledge and agree to these Terms, including the nature of our dropshipping model and handmade offerings.

2. Eligibility

By using our website, you confirm that:

• You are at least 18 years old or have the consent of a parent or guardian.
• All information provided during the checkout process is accurate and complete.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

3. Product Information and Availability

1. Accuracy of Product Listings: While we aim to ensure accurate descriptions, images, and prices, errors may occur. We do not guarantee that product descriptions or other content are entirely accurate, complete, or current.
2. Availability:
   • Dropshipped Items: All dropshipped products are subject to supplier availability. If an item is unavailable after your order has been placed, we will notify you promptly and provide a refund or alternative product option.
   • Handmade Artisan Soaps: Due to the handmade nature of our soaps, variations in color, scent, and appearance are natural and part of their uniqueness. Limited stock may apply.
3. Custom Soap Orders: Custom soap requests may require additional processing time and are non-refundable once production begins.

4. Pricing and Payments

1. Pricing: Prices are displayed in USD and may be subject to change without notice.
2. Taxes and Duties: Customers are responsible for any additional charges, including taxes, customs duties, or import fees, depending on their location.
3. Payments: We accept all major cards. All transactions are processed securely.

5. Order Process

1. Placing an Order: Once an order is placed, you will receive an email confirmation. However, this does not guarantee acceptance of your order, as fulfillment is subject to stock availability and verification.
2. Order Modifications and Cancellations:
   • Dropshipped Products: Orders cannot be modified or canceled once processed for shipment.
   • Artisan Soaps: Modifications or cancellations must be requested within 24 hours of purchase.
3. Fraud Prevention: Rejuvenation Self Care reserves the right to cancel orders suspected of fraud or unauthorized activity.

6. Shipping and Delivery

1. Shipping Partners:
   • Dropshipped Products: Products are shipped directly from our suppliers to your provided address. Delivery times may vary based on your location and supplier processing times.
   • Artisan Soaps: Soaps are shipped directly from us and adhere to standard processing and shipping times provided at checkout.
2. Delivery Timeframes: Estimated delivery times are provided at checkout but are not guaranteed due to potential delays caused by suppliers, customs, or shipping carriers.
3. Responsibility: We are not responsible for delays, lost shipments, or incorrect addresses provided by customers. Ensure your shipping details are accurate before placing an order.
4. Tracking Information: Where available, tracking details will be provided for your convenience.

7. Returns and Refunds

1. Return Policy: Returns are accepted within 7 days of receiving your order, subject to the following conditions:
   • Dropshipped Products: Items must be unused, unopened, and in their original packaging. Returns are subject to supplier approval.
   • Handmade Artisan Soaps: Due to hygiene and customization, soaps are non-returnable unless the product arrives damaged or defective.
2. Process for Returns: Request an RMA to initiate a return. Approval is subject to the specific policies of our suppliers or, for artisan soaps, our internal review.
3. Refunds: Approved refunds will be issued to your original payment method within 20 business days.
4. Return Shipping Costs: Customers are responsible for return shipping costs unless the return is due to an error on our part or the supplier’s.

8. Supplier Liability Disclaimer

1. Dropshipped Products:
   • Rejuvenation Self Care acts as an intermediary between you and our suppliers. While we vet our suppliers carefully, we are not responsible for manufacturing defects, delayed shipments, or supplier errors.
   • Any claims related to product defects or missing items must be resolved in accordance with the supplier’s policies.
2. Limitation of Responsibility: We do not guarantee product availability, shipping timeframes, or quality beyond the scope of our suppliers’ assurances.

9. Intellectual Property

All content on the Rejuvenation Self Care website—including but not limited to text, images, logos, and designs—is owned by us or our suppliers. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.

10. Disclaimer of Warranties

Rejuvenation Self Care provides its website and services “as is” and “as available.” We do not guarantee:

• The website will be error-free, uninterrupted, or secure.
• Products will meet your expectations.

We disclaim all warranties, whether express or implied, to the fullest extent permitted by law.

11. Limitation of Liability

To the extent permitted by law, Rejuvenation Self Care and its suppliers shall not be held liable for any damages, including but not limited to:

• Direct, indirect, incidental, or consequential damages arising from your use of the website or purchased products.
• Losses due to shipping delays, customs processing, or incorrect addresses provided by customers.
• Issues related to product quality, defects, or delays caused by third-party suppliers.

12. Governing Law and Disputes

These Terms are governed by the laws of South Carolina. Any disputes arising from these Terms or the use of our website shall be resolved exclusively in the courts of South Carolina.

13. Updates to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of any updated Terms.

14. Contact Information

If you have questions or concerns about these Terms, please contact us.

Thank you for choosing Rejuvenation Self Care for your fragrance and self-care needs!